LAST UPDATE: 20 MAY 2025DEFIDEAL (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website events.defideal.mu to purchase and reserve concert tickets online.
Information We Collect
When you use our website, we may collect the following types of personal information:
- Contact Information: Name, email address and phone number.
- Payment Information: Payment card details or payment provider information (processed securely via third-party payment gateways).
- Transaction Information: Details of the tickets purchased or reserved.
- Technical Data: IP address, browser type, device information, and browsing behavior on our site.
- Communication Data: Any messages, inquiries, or customer service interactions.
How We Use Your Information
We use your information to:
- Process your ticket purchases and reservations.
- Communicate with you regarding your orders, updates, and customer support.
- Manage and improve our website and services.
- Comply with legal obligations and protect our rights.
- Send marketing communications only if you have consented to receive them.
Payment Processing
All payments are securely processed through trusted third-party payment gateways (Peach Payments). We do not store your full payment card details on our servers.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data with:
- Payment processors for transaction purposes.
- Service providers assisting with website operations.
- Legal authorities if required by law.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. However, no internet transmission can be guaranteed to be 100% secure.
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review it periodically. Your continued use of our website after changes indicates your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us here: HELP